Our agency has used this product for approximately fourteen years from DOS to Windows versions. The software has been reliable, is easy to use, and the vendor has always displayed strong customer support. It was one of the initial package tracking systems at the time and I still believe it’s on top of the competition. Another division of our agency purchased the software because of the overall success it’s had in our department.
The NBC Universal mailroom has been a user of the WIS system prior to 2000 – this has become an invaluable tool to verify when any package has been delivered to the recipient – the palm pilot capabilities have allowed us to upload signatures into our computer system and capture the image on screen. This image can be e-mailed throughout our organization whenever a problem arises regarding delivery of important documents – this has virtually eliminated the need for paper files.